I excel at two things:
1. Delivering outstanding business outcomes through user-centric experiences rooted in deep customer understanding
2. Leading diverse, dynamic teams to produce impactful results at scale across industries and global audiences
With 15+ years in UX design and leadership in media & technology, I lead a team of 100+ professionals in Customer Engagement at Google. Our expertise spans design, research, UX engineering, content strategy, and conversation design. I'm responsible for leading UX directors in the US and India.
Having worked in Yahoo! News, I joined forces with editorial teams to create cross-platform design experiences for the 2012 US Presidential Elections. At Google, I've delivered enterprise and consumer products for global audiences.
Driven by learning, I earned a Master of Fine Arts in Graphic Design in the US, building upon my Bachelor of Industrial Design in India. This global journey has gifted me with the priceless ability to appreciate diverse perspectives, embrace cultural nuances, and assemble exceptional teams that surpass expectations.
My passion for learning has led to fascinating hobbies. Ask me about Haven, my pole dance studio in Los Angeles, when we connect 😉
Customer-centricity is my success's foundation, guiding my work with cultural organizations, the development of the Obama-Romney election experiences for Yahoo! News, my dance studio, and contributions at Google. By persistently seeking a deep understanding of customer needs, fostering empathy, and designing solutions that prioritize our customers, we can consistently push the boundaries of what's possible.
As a strong believer in diverse leadership styles, I lead with intuition, mindfulness, and creativity. My mission is to nurture the visionaries of tomorrow by helping them discover and develop their unique strengths. Through mentorship and sponsorship opportunities, I aim to make a difference in the lives of those I guide. My leadership philosophy has earned me invitations to speak on podcasts and at conferences and has been featured in business, leadership, and UX publications.
Things I love
My key value add
I have a track record of landing successful, innovative products in media & technology spaces. This includes launching simultaneous multi-screen experiences as early as 2010 to now pioneering design for AI in customer engagement. I hold 12 design patents, that have been cited more than 300 times in related UX work across the industry.
Authentic leadership and executive presence comes from within — and I’m here to help you activate it.
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